yes this is me, last
easter
THIS IS VERY BASIC INFORMATION:
WHEN RECEIVING A PHONE CALL THE PERSON WILL
ASK A QUESTION. USUALLY- HOW MUCH DO YOU CHARGE? OR
WHAT DO YOU HAVE?
OR WHAT DO YOU DO AT A PARTY?
AS SOON AS YOU ARE PROMPTED TO ANSWER-----
ANSWER ALL THE QUESTIONS—
EVEN THOSE THEY ARE NOT ASKING.
EXAMPLE:
YES WE ARE AVAILABLE FOR FEBRUARY
12TH WE HAVE SEVERAL CHARACTERS TO CHOOSE FROM. WE PUT
ON A ONE HOUR SHOW FOR 150 AND THIS INCLUDES ONE CHARACTER AND ONE
PARTY LEADER THAT WILL ENTERTAIN WITH 40 MINUTES OF MUSICAL GAMES
WITH PRIZES AND THEN MAKE THE CHILDREN BALLOON ANIMALS. AFTER
MAKING THE BALLOONS THEY WILL SING HAPPY BIRTHDAY AROUND THE CAKE.
IF YOU WOULD LIKE AN EXTRA 30 MINUTES OF FACEPAINTING THAT WILL BE
50 MORE.
THEN THE CALLER WILL ASK IF YOU’VE HAVE THE
CHARACTER THEY NEED. YOU ANSWER YES OR NO. IF YOU DO HAVE IT THEN
ASK HIM/HER .
WOULD YOU LIKE TO MAKE YOUR RESERVATION.
HE/SHE WILL THEN LET YOU KNOW AND YOU WILL BEGIN THE BOOKING
QUESTIONS.
1.WHAT DATE IS THE PARTY
2.WHAT TIME IS THE PARTY
3.WRITE DOWN THE CHARACTER AND PRICE YOU ARE
CHARGING. CHARGE EXTRA FOR MILAGE
4.WHAT IS THE BIRTHDAY CHILD’S NAME
5.WHAT IS THE BIRTHDAY CHILD’S AGE
6. THE CALLERS NAME
7. THEIR PHONE NUMBER---- GET THEIR CELL PHONE
NUMBER TOO AND THE NUMBER AT THE PARTY
8.PLACE ADDRESS
9. DIRECTIONS TO THE PARTY
THEN SAY:
THANK YOU MS. SMITH, WE WILL CALL YOU TO
CONFIRM A DAY BEFORE THE PARTY AND WE WILL REQUIRE THAT YOU PAY IN
CASH UPON OUR ENTERTAINERS ARRIVING AT YOUR PARTY.
GOOD BYE
PLEASE KEEP YOUR SIDE OF THE CONVERSATION
SHORT. MOST PEOPLE ARE BUSY AND HAVE OTHER THINGS TO DO.
IF THEY WANT TO TALK MORE, BE POLITE AND LET
THEM.
